Tunepact — Terms of Use

1. Agreement to Terms

These Terms of Use (the "Terms") are a legally binding agreement between you and Tunepact, Inc. ("Tunepact," "we," "our," or "us") governing your access to and use of our websites, apps, and services, including the artist bio‑link platform Tunepage, creator monetization tools (tips, fan support gifts, subscriptions), marketing utilities, analytics, and related features (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms and all policies referenced herein (the Acceptable Use Policy, Monetization Terms, DMCA Policy, Privacy Policy, and Cookie Notice together, the "Additional Terms"). If you do not agree, do not use the Services.

Company details. Tunepact, Inc., a Delaware corporation.

Contact: legal@tunepact.com

Mailing address:
Tunepact Inc.
21550 Oxnard St
3rd floor 5002
Woodland Hills, CA 91367
United States

2. Eligibility; Children

You must be at least 13 years old to use the Services. If you are under the age of majority where you live, you may use the Services only with consent and under the supervision of a parent or legal guardian who agrees to these Terms. The Services are not for children under 13.

3. Account Registration & Security

You must provide accurate information and maintain the security of your account credentials. You are responsible for all activity on your account. We may require identity verification (KYC) for creators who receive funds. Notify us immediately of unauthorized use or suspected compromise.

4. Changes to these Terms

We may modify these Terms. If we make material changes, we will provide notice (e.g., in‑app, email) and update the "Last updated" date. Your continued use after the effective date constitutes acceptance.

5. The Services; No Guarantee of Results

The Services help you present content, connect with fans, and manage marketing. We do not guarantee results (e.g., exposure, streams, placements, or earnings). Features may change or be discontinued at any time.

6. User Content & Licenses

User Content includes any content you submit, upload, link, stream, or make available through the Services (audio, music, images, video, text, metadata, links, etc.).

• Ownership. You retain all rights in your User Content.
• License to Tunepact (service operation). You grant Tunepact a worldwide, non‑exclusive, royalty‑free license to host, store, cache, process, transmit, display, perform, and reproduce User Content to operate, maintain, secure, and improve the Services and to create non‑substantive technical adaptations (e.g., transcoding, thumbnails). This license ends when you or we delete the content from our systems, subject to reasonable backup/archival periods.
• Publicity/Showcase (optional). If you opt‑in via settings, you grant Tunepact the right to use your artist name, logo, likeness, and reasonable excerpts/clips of your content to promote you on the Services and our marketing channels. You can withdraw consent at any time in settings (withdrawal does not affect prior uses already made).
• Rights & clearances. You represent and warrant you have all rights and permissions necessary for your User Content (including musical compositions, sound recordings, artwork, and any third‑party rights such as samples, features, and cover licenses). You agree not to upload or distribute content you do not have rights to.
• Feedback. You grant Tunepact a perpetual, irrevocable, worldwide, royalty‑free license to use ideas, suggestions, and feedback you provide to improve the Services with no obligation to compensate you.

7. AI‑Powered Features

Some features may generate text, recommendations, analytics, or other outputs ("AI Outputs"). AI Outputs may be inaccurate or incomplete; you are responsible for reviewing them. We do not use your private User Content to train foundation models without your explicit opt‑in. We may use aggregate and de‑identified data to improve features and safety.

8. Handles, Pages & Impersonation

Tunepage URLs/handles (e.g., tune.page/artist) are issued first‑come, first‑served and may be reclaimed in cases of impersonation, trademark infringement, or abuse. You may not misrepresent your identity or affiliation, or create a page for another person without authorization. See our Name/Handle Policy for examples and process.

9. Acceptable Use

You agree to comply with our Acceptable Use Policy (AUP). In short: no illegal activity; no IP infringement; no harassment, hate, or doxxing; no malware or spam; no circumvention of security or scraping at scale; no sexually exploitative content; and no use of AI features to generate unlawful or harmful material. We may remove content or suspend/terminate accounts for violations.

10. Creator Monetization; Payments; Taxes

Monetization features (tips, fan support gifts, subscriptions) are enabled via third‑party payment processors (e.g., Stripe). Tunepact does not store full payment card numbers.

• Funds flow. Unless we notify you otherwise, funds are captured and settled by the processor to the creator's connected account. Tunepact may collect a platform/service fee and applicable taxes; processor fees also apply.
• No money transmission. Tunepact does not hold funds on behalf of users. Wallet/balance features, if any, are provided by regulated partners subject to their terms.
• Refunds/chargebacks. Refunds are governed by processor rules and creator policies; chargebacks may reverse payouts and incur fees.
• Taxes. You are responsible for taxes on amounts you receive. We and/or processors may issue tax forms and withhold where required by law.
• Support credits/fan support gifts. If offered, such digital support instruments are non‑transferable, non‑reloadable, and not redeemable for cash except as required by law. Expiration, escheat, and disclosure rules vary by jurisdiction—see checkout details.
• Additional details are provided in our Monetization Terms, incorporated by reference.

11. Third‑Party Services & Links

The Services may integrate or link to third‑party platforms (e.g., Spotify, Apple Music, Instagram, TikTok, Linktree). Your use of third‑party services is governed by their terms and privacy policies. Tunepact is not responsible for third‑party services.

12. Intellectual Property; Takedowns (DMCA)

We respect IP rights and respond to valid takedown notices under the U.S. Digital Millennium Copyright Act (DMCA) and similar laws. Our policy is to remove or disable access to content upon receipt of a compliant notice and to terminate repeat infringers in appropriate circumstances. See our DMCA Policy for notice and counter‑notice procedures and our Designated Agent's contact information.

13. Beta & Experimental Features

Pre‑release or experimental features may be offered from time to time. They are provided "as is" and may change or be discontinued without notice.

14. Privacy

Please review our Privacy Policy and Cookie Notice to understand how we collect, use, disclose, and protect personal information and your choices.

15. Warranties Disclaimer

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, TUNEPACT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON‑INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR‑FREE, OR SECURE.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TUNEPACT WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR USE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES SHALL NOT EXCEED THE GREATER OF: (A) AMOUNTS YOU PAID TO TUNEPACT IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) $100. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; SOME LIMITS MAY NOT APPLY TO YOU.

17. Indemnification

You agree to defend, indemnify, and hold harmless Tunepact, its affiliates, and their officers, directors, employees, and agents from any claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (i) your User Content; (ii) your use of the Services; (iii) your violation of these Terms or applicable law; or (iv) your violation of any third‑party rights.

18. Suspension & Termination

You may stop using the Services at any time. We may suspend or terminate your access at any time, with or without notice, if we believe you violated these Terms, the AUP, or applicable law; pose risk to users or the Services; or if required by law. Upon termination, your license to use the Services ends, but the following sections survive: 6–7, 12, 15–22, and any other provisions intended to survive.

19. Governing Law; Dispute Resolution

• Governing law. These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict‑of‑laws rules, except that mandatory consumer protections of your home jurisdiction still apply where required.
• Arbitration (U.S. users); class‑action waiver. Any dispute between you and Tunepact will be resolved by binding arbitration on an individual basis administered by JAMS under its applicable rules. You and Tunepact waive any right to a jury trial or to participate in a class action.
• Arbitration opt‑out. You may opt out within 30 days of first accepting these Terms by emailing legal@tunepact.com with subject "Arbitration Opt‑Out" and your account email/handle.
• EU/UK and where arbitration/class waivers are not permitted. If you reside in a jurisdiction that does not permit mandatory arbitration/class waivers for consumers, the competent courts of your residence will have jurisdiction, and mandatory local laws apply.

20. Export & Sanctions Compliance

You represent that you are not located in, and will not use the Services in, any country or region subject to U.S. embargo, and you are not a denied or restricted party under U.S. or other applicable sanctions or export control laws.

21. Electronic Communications; Notices

You consent to receive transactional communications electronically. Legal notices to Tunepact must be sent to legal@tunepact.com and by mail to the address above. We may provide notices to you via email or in‑product messaging.

22. Miscellaneous

• Assignment. You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, or sale of assets.
• Force majeure. We are not responsible for delays or failures due to events beyond our reasonable control.
• Entire agreement; order of precedence. These Terms and the Additional Terms constitute the entire agreement between you and us regarding the Services. In the event of conflict, the document expressly designated to control a subject matter will govern.
• Severability; waiver. If any provision is found unenforceable, the remainder remains in effect. Our failure to enforce any provision is not a waiver.
• Headings. Headings are for convenience only and do not affect interpretation.

23. Contact

Questions about these Terms? Contact legal@tunepact.com.